Our Obligation
Brayford House will use reasonable endeavours to ensure that the services and accommodation provided are of a satisfactory standard. Furthermore, Brayford Guest House will observe all health and safety rules and regulations.
Your Obligation
The customer will:
Pay the full amount of the first night booked unless the booking is cancelled more than 72 hours preceding 10.00am on the day of arrival.
If the booking is for a stay of a period of less than 30 days the customer will pay the full amount of the cost of the services and accommodation on arrival, or as agreed.
If the booking is for a stay of a period of 30 days or more the customer will pay the cost of services and accommodation by instalments as requested by Brayford House.
Furthermore the customer will:
Familiarise himself or herself with the fire precautions as displayed on the premises.
Take all reasonable care to avoid damaging the premises or any fixtures, fittings or other items belonging to Brayford House. In the event that the customer damages any property or any fixtures, fittings or other items belonging to Brayford House, the Proprietors will issue an invoice to cover the cost of repair and/or replacement as appropriate together with administration costs, plus any other additional costs incurred by the Proprietors. The amount shown on the invoice shall be final and binding.
Do not smoke inside the premises of Brayford House . Smokers areas are available along with bins for butt ends. In the event that the customer fails to abide by the prohibition against smoking then any damages caused as a result or any loss and/or expenses suffered by Brayford House will result in the Proprietors issuing an invoice to cover the cost of repair and/or replacement as appropriate together with the amount of any loss and expense and administration costs. The amount of the invoice will be not less than £100.00 and shall be final and binding.
The customer must not bring any other non paying guest into their guest rooms unless prior permission has been given by the proprietors of Brayfod House. In the event of people being brought into the guest house through the night they will be asked to leave immediately and a fine of £50.00 will be served.
The customer must not bring any drugs, other than drugs obtained via a prescription issued by a medical practitioner, onto the premises of Brayford House. Food and alcoholic beverages for consumption within the house may only be brought onto the premises with the express prior permission of the Proprietors.
Exclusion of Liability
The customer shall be responsible for the safety and security of all of his/her goods and possessions while at Brayford House. The Proprietors will not be liable for any loss or damage to the customer's goods and possessions while at Brayford House. Permits are provided for on street parking in relevant zone areas. Guests are responsible for their vehicles and possessions contained. Parking passes not returned will be charged for at a cost of £50.00.
General
Brayford House requires that all of its customers behave in a civilised manner. In the event that the behaviour of any customer gives The Proprietors any cause for concern or the customer is in breach of any of the terms of this contract the Proprietors shall in their absolute discretion be entitled to require that the offending customer leaves the premises forthwith. In such circumstances the customer shall be obliged to pay the full amount of the cost of services and accommodation for the whole of the anticipated stay at Brayford House before leaving .
Also if any other guest have been disturbed through the night due to excess noise
from other rooms and we are called out through the night due to this , we will issue a fine
which will be up to the value of £100.00 depending on the cost that will be incurred to
ourselves through compensating other guests.
Brayford House is the trading name of the proprietors - Marie Phillips The contract is made between Marie Phillips trading as Brayford Guest House Ltd and the customer. All references in these conditions to Brayford House shall be deemed to be a reference to the Proprietors.
